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FAQ (Frequently asked questions) On this page you will find answers to frequently asked questions that will help you use our site and clear all details about the reservation. For any additional questions regarding our service and offer please contact our customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it 1. HOW TO BOOK ACCOMMODATION? Visit the site at which it is explained in details the process of making reservation. 2. HOW TO FIND OUT TERMS AND CONDITIONS FOR GIVING SERVICE OF THE ACCOMMODATION? Before booking be sure to read the General conditions of our company. 3. HOW TO FIND OUT INFORMATIONS ABOUT TRANSPORT (INCLUDING FERRY ROUTES FOR THE ISLANDS)? All the links you need when traveling in Croatia are here. 4. HOW ARE STATED THE PRICES IN ADRIADAY.COM’S OFFER? In the offer of the apartment the accommodation is being charged:apartment/day 5. WHAT IS SOJOURN TAX? According to the Sojourn Tax Law, guests are required to pay Sojourn Tax when paying for accommodation services. The Sojourn Tax amounts to 2,00 to 7,00 kn per person per day for adults. Children under the age of 12 are exempt from paying, while persons from the age of 12 to 18 have a 50% discount. The exact amount depends on the destination and period of your stay. According to adriaday.com's General Terms and Conditions, Sojourn Tax is charged when making the final payment for accommodation services. 6. WHICH TRAVEL DOCUMENTS ARE REQUIRED FOR ENTRY IN CROATIA? For all entry document-related issues, please visit www.mvpei.hr. 7. WHERE CAN MONEY BE EXCHANGED? At exchange offices and banks. 8. WHERE CAN I GET INFORMATION REGARDING FERRY TRANSPORT? www.jadrolinija.hr 9. HOW WILL THE DOCUMENTATION REGARDING MY BOOKING (RECEIPT AND VOUCHER) BE DELIVERED TO ME? Documents will be sent to you by e-mail, upon receipt of the full amount of the booking costs. |